Service · 02

— IT Staffing

Bilingual IT
staffing.

JKOUAM Consultancy connects organizations with qualified bilingual (English/French) IT support technicians and engineers across Canada.

— 01 / What we do

If your team serves customers in both English and French, hiring bilingual IT support is harder than it should be. Most recruiters don't specialize, most technicians aren't genuinely bilingual, and qualified candidates are spread thin across a competitive market.

JKOUAM Consultancy helps organizations find bilingual IT support talent through our network of technicians, engineers, and support professionals. We introduce qualified candidates to your team; you run your own interview, onboarding, and engagement process.

— 02 / Roles

Who we can help
you find.

i.

Service desk & L1 support

Bilingual technicians for customer-facing IT helpdesks, internal support, and call-centre escalation.

ii.

Desktop & infrastructure

Mid-level bilingual technicians for endpoint management, Active Directory, M365, and network operations.

iii.

Application & integration

Bilingual specialists for line-of-business applications, SaaS administration, and tier-2 application support.

— 03 / Process

How it works.

01

You tell us what you need

Role, location, language requirements, skill level, engagement type (contract, contract-to-hire, permanent).

02

We source candidates

From our network. Typically within one to three weeks.

03

We introduce you

You interview, evaluate, and decide — on your terms.

04

You hire directly

Or via your preferred employment structure. JKOUAM is paid a referral fee on successful placement.

— 04 / Why bilingual

Why bilingual matters.

Nearly 10 million Canadians speak French. For organizations serving customers in Quebec, New Brunswick, Franco-Ontarian and Franco-Manitoban communities, or federally regulated contexts, bilingual IT support isn't a nice-to-have — it's a requirement. We help you meet that requirement with people who are genuinely fluent, not just conversational.

— 05 / Next step

Looking for bilingual
IT talent?

Tell us about the role. We'll reply within two business days with next steps.

Request candidates